# Terms and Conditions
## 1. Introduction
Welcome to www.LetsMasterEnglish.com, operated by Parmy Productions LLC (“Company”, “we”, “our”, or “us”). Our website offers a variety of educational content including lessons, live streams, videos, podcasts, audio, and graphics (collectively, the “Services”). These Terms and Conditions govern your use of our Services.
## 2. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our Services.
## 3. Use of Services
You agree to use our Services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Services.
## 4. Intellectual Property Rights
The content provided on our Services, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Parmy Productions LLC or its suppliers and protected by copyright and intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without express written permission from us.
## 5. Refund Policy
We offer full refunds on our digital goods up to 30 days after purchase. To request a refund, please contact us at Contact@LetsMasterEnglish.com with the details of your purchase.
## 6. Delivery of Digital Goods
Digital goods are delivered to customers within 48 hours of purchase. Please ensure that you provide a valid email address and check your spam folder in case the delivery email is filtered out.
## 7. Limitation of Liability
Our Services are provided “as is” and “as available” without any warranty of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted or error-free. In no event will the Company, its affiliates, employees, agents, or licensors be liable for any damages, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.
## 8. Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website. It is your responsibility to read the terms and conditions on each occasion you use our Services and your continued use of the Services shall signify your acceptance to be bound by the latest terms and conditions.
## 9. Contact Information
If you have any queries regarding any of our terms, please contact us at Contact@LetsMasterEnglish.com or by mail at Parmy Productions LLC, 209 S. Stephanie Street, Suite B-302, Henderson, NV 89012 USA.